Troubleshooting spreadsheet uploads

If you are having trouble uploading your files, make sure to check the following requirements.

• The template you have chosen (miscellaneous data or student data) matches the section to which you are uploading data (miscellaneous data or student)

• The file is a .csv file extension

• The file is UTF-8 encoded (click here for instructions)

• The file has the correct headers (First name, Last name, Address, ID, Grade). Schools sometimes use "student ID" but the column needs to be "ID".

If you follow these steps and are still having trouble, please reach out!